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MRC Manager
MRC Manager is simple software for repair service & sales. With our software, it really is that easy. Just in 3 simple steps you can manage all repair orders from receiving to process repair and get paid from customers. With MRC Manager, all your customer can check repair status online just by typing the job number. Track and monitor your business’s inventory in real-time on a user-friendly interface. Get more customer engagement in your business. Update your customers with latest news, stock arrivals, new solution releases and many more.
Check all those features for free - register now at https://rms.mrcmanager.com
Features:
General Features
- Real-time monitoring of your shop transactions and activities from anywhere.
- Web based software, so no extra hassle of installation or any kind of fear of data loss.
- Use from anywhere. You can use our software for service center and field service both.
- Create unlimited worker/ technician.
- Set your own Currency, VAT & TAX.
- Write your own terms & conditions on Check-In Receipt & Invoices.
- Responsive printing layouts. Use any size of paper.
Repair Service Module
- Fast & easy work order creation, invoicing and billing.
- Easy Job Finder. Find any job by job number, customer name, IMEI number, brand, model.
- Unbranded website for your customers to check job status online by entering the job number.
- Automatically change job status during repair process. Received > In Progress > Complete > Closed > Rejected.
- Automatic database builder for brands & models. Enter brand & model once and it will be stored to your database.
- Fault Management: Most of all knows faults are already in the software. You can add/remove or edit as well.
- Task Management: Most of all known repair actions are already in the software.
- Manual fault & task entry with costing and price for faster job processing.
- Adjust costing and pricing manually of any item/ task when processing any job.
- Get all pending/ under process jobs in once place.
- Filter jobs by: Jobs received, under process, completed, rejected or closed.
- Arrange jobs by: Received date, Delivery date, Customer name, Brand, Model, Job number.
- Receive advance payment when receiving a new job.
- Note maximum service charge that your customer can afford for the desired job.
- Note additional information when check-in, which is not related to the actual fault.
- Take a snapshot or Upload handset’s picture directly from webcam/digital camera in case of physically damaged unites.
- Complete activity history of all task’s performed in a single repair job with date and time.
- Perform & take note of initial check when receiving any job.
- Assign technician when receiving a job.
- Transfer Jobs between Technicians.
Accounts
- Invoices are created automatically upon job completion.
- Manage all due invoices and receive payments.
- Refund customer in case of unsuccessful job.
- Automatic VAT/ TAX calculation.
- Receive full or partial payments.
- Give discount to your customers.
- Filter invoices by date range.
- Receive payments in cash/ card or via cheque. and record transaction ID.
Reporting
- Most of all financial information with a single clicks.
- Complete information of your company’s transactions.
- Get invoice list and filter them by date range.
- Get sales Report by category. and filter them by date range.
- Get sales Report for all manually entered items. and filter them by date range.
- Full payment history by date range, invoice number, customer name, amount etc. etc.
- See income & profit by individual Category.
- TAX/ VAT are added automatically to your bill amount.
- Get work history by Technician.
- Income & Profit report by technician. Very useful if you have technician working as commission based.
- Export & E-Mail all reports to PDF.
E-Marketing & Notification System
- Manage and edit SMS/ E-Mail templates for customer notifications.
- Send SMS to customers on job completion or failed/rejected.
- Send E-Mail to customers on job completion or failed/rejected.
- Send Check-in receipt or invoice to your customer via E-mail.
- Send SMS to all or selected customers about new offer or promotions.
- Send E-mail to all or selected customers about new offer or promotions.
Currently supported languages are
1. French
2. Spanish
3. Portuguese
4. Russian
5. Italian
6. German
7. Romanian
8. Polish
9. Slovak
10. Chinese
Complete contains:
- licence for 1 year for MRC Manager
Check all those features for free - register now at https://rms.mrcmanager.com
Features:
- Real-time monitoring of your shop transactions and activities from anywhere.
- Web based software, so no extra hassle of installation or any kind of fear of data loss.
- Use from anywhere. You can use our software for service center and field service both.
- Create unlimited worker/ technician.
- Set your own Currency, VAT & TAX.
- Write your own terms & conditions on Check-In Receipt & Invoices.
- Responsive printing layouts. Use any size of paper.
- Fast & easy work order creation, invoicing and billing.
- Easy Job Finder. Find any job by job number, customer name, IMEI number, brand, model.
- Unbranded website for your customers to check job status online by entering the job number.
- Automatically change job status during repair process. Received > In Progress > Complete > Closed > Rejected.
- Automatic database builder for brands & models. Enter brand & model once and it will be stored to your database.
- Fault Management: Most of all knows faults are already in the software. You can add/remove or edit as well.
- Task Management: Most of all known repair actions are already in the software.
- Manual fault & task entry with costing and price for faster job processing.
- Adjust costing and pricing manually of any item/ task when processing any job.
- Get all pending/ under process jobs in once place.
- Filter jobs by: Jobs received, under process, completed, rejected or closed.
- Arrange jobs by: Received date, Delivery date, Customer name, Brand, Model, Job number.
- Receive advance payment when receiving a new job.
- Note maximum service charge that your customer can afford for the desired job.
- Note additional information when check-in, which is not related to the actual fault.
- Take a snapshot or Upload handset’s picture directly from webcam/digital camera in case of physically damaged unites.
- Complete activity history of all task’s performed in a single repair job with date and time.
- Perform & take note of initial check when receiving any job.
- Assign technician when receiving a job.
- Transfer Jobs between Technicians.
- Invoices are created automatically upon job completion.
- Manage all due invoices and receive payments.
- Refund customer in case of unsuccessful job.
- Automatic VAT/ TAX calculation.
- Receive full or partial payments.
- Give discount to your customers.
- Filter invoices by date range.
- Receive payments in cash/ card or via cheque. and record transaction ID.
- Most of all financial information with a single clicks.
- Complete information of your company’s transactions.
- Get invoice list and filter them by date range.
- Get sales Report by category. and filter them by date range.
- Get sales Report for all manually entered items. and filter them by date range.
- Full payment history by date range, invoice number, customer name, amount etc. etc.
- See income & profit by individual Category.
- TAX/ VAT are added automatically to your bill amount.
- Get work history by Technician.
- Income & Profit report by technician. Very useful if you have technician working as commission based.
- Export & E-Mail all reports to PDF.
- Manage and edit SMS/ E-Mail templates for customer notifications.
- Send SMS to customers on job completion or failed/rejected.
- Send E-Mail to customers on job completion or failed/rejected.
- Send Check-in receipt or invoice to your customer via E-mail.
- Send SMS to all or selected customers about new offer or promotions.
- Send E-mail to all or selected customers about new offer or promotions.
Currently supported languages are
1. French
2. Spanish
3. Portuguese
4. Russian
5. Italian
6. German
7. Romanian
8. Polish
9. Slovak
10. Chinese
Complete contains:
- licence for 1 year for MRC Manager
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MRC Manager
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Note
1. Offered by us accessories and replacement parts are not original phone producer parts, but they have been carefully choosen from list of producers to offer highest quality.
2. Our company sale only hardware/HASP/Box - not software for it. Software can be found and downloaded directly from producers webpage.
3. All trademarks mentioned on this site are property of their respective companies. Including product names, logos, commercial symbols, trade names and slogans are trademarks of those respective or related companies, and are protected by international trademark laws, and they are used here only for information purpose.
