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Invoices and adjustments

CUSTOMS AND TAX FOR INTERNATIONAL ORDERS (THIS INFORMATIONS APPLY ONLY TO CUSTOMERS OUT FROM EU COUNTRIES)

All international shipments are sent "prepaid". This includes all transportation and standard customs clearance. It does not include any fees, duties and taxes (VAT) levied by the customer's government. If there are any of these charges, they will be invoiced and paid through the customer's government tax account. If such an account does not exist, forwarder will pre-pay any duty and taxes on behalf of the recipient. Forwarder typically assesses an additional fee for this pre-payment service. Forwarder will present an invoice to the recipient at delivery for the pre-paid government charges plus the UPS/DHL/TNT service charge.