Lead time

Diagram showing how orders are processed in our company

• POST OFFICE - AIRMAIL POCKET, AIRMAIL PACKAGES, EMS POCZTEX

Full time of order by this method - from 7 to 14 days + shipping time.

Progress 1 - MAKE AN ORDER - in this step you make an order. After adding items to cart you fill order form and send it.
Status of order: UNCONFIRMED
Time for this operation: undefined

Progress 2 - CONFIRMATION - after making an order in about 10 seconds you will recive automatically e-mail for confirmation. If you choose T/T wire bank transfer then after confirmation you will recive ID of your order, if you choose Credit Card as a method of payment you now pay for ordered items on secure page using your Credit Card
Status of order: IN REALISATION
Time for this operation: depends on client when he confirm order

Progress 3 - VERIFICATION/MONEY COLLECTION - if you choose T/T bank transfer as a method of payment in this time we are waiting for confirmation from our bank that money was transfered to our account - once money will be collected we follow to next step. If you choose Credit Card this time is spend to full verification of your card to avoid fraud transaction - we check card holders names in bank that relase your card, verify your transactions in our authorization company. This process don't have any connection with correct authorization on Secure page - authorization means only that you got funds on your card but don't give 100% sure to avoid frauds.
Status of order: DURING VERIFICATION
Time for this operation for bank: depends on your bank speed (usually from 2 up to 5 working days)
Time for this operation for Card: from 1 hour up to 14 days if some data don't match and your bank don't confirm it on-fly

Progress 4 - ORDER PREPARE - if money was recived or Card was positive verified. In this step we last time test ordered items and pack them very well. In this step also all documentation is created like invoices, export documents for duty tax offices (SAD declarations or needed certificates) . Please note that when all is packed we follow goods to duty tax office in Rzeszów city for making duty tax clearance and stamp package with security plombs to avoid any unpacking while it's on the way to client.
Status of order: DURING COMPLETION
Time for this operation: from 2 hours up to 48 hours

Progress 5 - DUTY TAX OFFICE CLEARANCE - this is the time that packages stays in duty tax office. Sometime it's few hours and sometimes it's few days - we cannot speed this operation since it's goverment clearance. Please note that to avoid this time we strongly suggest to choose DHL or UPS shipping since then duty tax clearance is not needed because all is maked on airport directly.
Status of order: DURING COMPLETION
Time for this operation: from 2 hours up to few days

Progress 6 - SHIPPING on POST OFFICE - this progress means that package was got positive clearance and it's on the way to clients. Client recive information how long shipping will take - usually 14-21 working days for post office or 3-5 working days for EMS Pocztex.
Status of order: REALISED
Time for this operation: depends on chosen way
 

• DHL or UPS - all are EXPRESS method (not EXPEDITED)

FULL TIME OF ORDER BY THIS METHOD - FROM 1 TO 7 DAYS + SHIPPING TIME

Progress 1 - MAKE AN ORDER

- in this step you make an order. After adding items to cart you fill order form and send it.
Status of order: UNCONFIRMED
Time for this operation: undefined

Progress 2 - CONFIRMATION - after making an order in about 10 seconds you will recive automatically e-mail for confirmation. If you choose T/T wire bank transfer then after confirmation you will recive ID of your order, if you choose Credit Card as a method of payment you now pay for ordered items on secure page using your Credit Card
Status of order: IN REALIZATION
Time for this operation: depends on client when he confirm order

Progress 3 - VERIFICATION/MONEY COLLECTION - if you choose T/T bank transfer as a method of payment in this time we are waiting for confirmation from our bank that money was transfered to our account - once money will be collected we follow to next step. If you choose Credit Card this time is spend to full verification of your card to avoid fraud transaction - we check card holders names in bank that relase your card, verify your transactions in our authorization company. This process don't have any connection with correct authorization on Secure page - authorization means only that you got funds on your card but don't give 100% sure to avoid frauds.
Status of order: DURING VERIFICATION
Time for this operation for bank: depends on your bank speed (usually from 2 up to 5 working days)
Time for this operation for Card: from 1 hour up to 14 days if some data don't match and your bank don't confirm it on-fly

Progress 4 - ORDER PREPARE - if money was recived or Card was positive verified. In this step we last time test ordered items and pack them very well. In this step also all documentation is created like invoices or needed certificates.
Status of order: DURING COMPLETION
Time for this operation: from 2 hours up to 48 hours

Progress 5 - SHIPPING TIME - in this time package is traveling to customer by DHL or UPS.
Status of order: REALISED
Time for this operation: from 1 up to 3 days

General information:
 

• Unless otherwise specified for particular products, until time of shipment, no charge will be applied to you for canceling an order.
   
• After payment if you want to cancel order all money needed to re transfer money to you will be taken from amount sended.
   
• Cancellation of order after shipping from our company it's not possible - we will not return you money even you will return us equipment. This case paperwork with SAD documents and exporting gods with our duty tax office.