Purchase satisfaction
Customer service
Shop offer


0 products
Main page > Recall


Below information affects only to EU customers - if you purchase product to a country that are not part of European Union please contact us before shiping goods.

The customer who is Consumers or Entrepreneurs with Consumer rights who has entered into sale agreement may, within 14 days to withdraw from it without giving any reason. The deadline to withdraw from the Purchase Agreement starts since taking possession of the Goods by the Customer.

The customer can terminate the contract of sale vendors submitting a statement of withdrawal. Declaration may be made on the form, which has been placed by the Seller on the Website Store at:

Download withdrawal form

To comply with this deadline is enough to send a statement before its expiry. In the event of termination of the Contract of sale, it is considered null and void . Within 14 days from the date of withdrawal, the consumer is obliged to return the goods in the same state ( unless a change was necessary in the ordinary course of business ) to Multi -COM Sp. z o.o , Krzaklewskiego 31B street, 36-100 Kolbuszowa . Reimbursement paid by the customer the price of goods , inclusive of shipping will be made within 14 days.

In the event of cancellation the cost of providing the returned goods shall be borne by the customer. If the customer uses the right to withdraw chosen method of delivery of the Goods , other than the usual manner cheapest Supplies offered by the Seller , the Seller shall not be required to reimburse the Client incurred by the additional costs. In addition, we want to inform you that in the event of cancellation , the goods belonging to groups : Soldering stations , BGA Rework Stations , Compressors, Autoclave for LCD can not be returned by post simple due to the large size and therefore the cost of returning the goods will be higher than ordinary postal .