Rusolut VNR technical support - 1 year

Rusolut VNR technical support - 1 year gives access to all new updates, fixes as well as a lifetime warranty for the reader (while maintaining continuity) for VNR holders. Additionally, the user can use the Rusolut HelpDesk.

Warunki:
1) Premium support - VNR owners
2) Priority support - VNR eMMC NAND owners

The full terms and conditions of the VNR (Rusolut) support service are described in the document available at https://rusolut.com/wp-content/uploads/2021/10/Technical-Support-conditions-2021.pdf

Product placed on the market in the EU before December 13, 2024: YES

Warnings and Safety Guidelines for Software Use

Based on the requirements of Regulation (EU) 2023/988 on General Product Safety (GPSR), we present a list of safety warnings. The purpose is to protect users from potential hazards resulting from improper use of products/devices/software. The warnings are formulated in a simple and understandable way to ensure accessibility for a wide audience, including elderly people and individuals with mobility limitations.

List of hazards and safety precautions for software use

1. Risk of data loss or system damage
* Hazard: improper installation, deletion of system files, or lack of backups.
* Precautions: always perform regular backups; install software only from trusted sources.

2. Exposure to cyberattacks (viruses, malware)
* Hazard: downloading files from unverified websites, lack of antivirus protection.
* Precautions: use up-to-date antivirus programs, avoid opening suspicious email attachments, enable automatic updates.

3. Hardware overload and overheating
* Hazard: intensive software use (e.g., graphics processing, floating-point calculations, BF) may lead to device overheating.
* Precautions: use the device in a well-ventilated area, do not cover ventilation openings. If overheating occurs – turn off the device and wait several minutes for it to cool down.

4. Risk of electric shock and cuts (indirect)
* Hazard: although software itself poses no physical risk, improper use of computer equipment (e.g., touching cables in a damp environment) while using programs can be hazardous.
* Precautions: never operate computer devices with wet hands, avoid working in damp rooms, and regularly check cables and casings.

5. Health risks from prolonged use
* Hazard: eye strain, back pain, wrist and shoulder discomfort caused by long hours of computer work using office software.
* Precautions: take regular breaks every 45–60 minutes, use an ergonomic chair and keyboard, and position the monitor at eye level.

6. Dangers for children and inexperienced users
* Hazard: children may accidentally download harmful programs or share personal data.
* Precautions: enable parental controls, do not leave children unattended at the computer, and educate them about safe online behavior.

7. Problems in high-humidity or high-temperature environments
* Hazard: using software in high-temperature conditions (e.g., laptop on the lap in direct sunlight) or in humid environments (e.g., kitchen, bathroom) can cause hardware failure and indirect user risks.
* Precautions: use the equipment in suitable climate conditions, avoid using it near heat sources or in high-humidity areas.

8. Risks related to maintenance and updates
* Hazard: lack of software updates may create security vulnerabilities – unskilled attempts to modify the system may result in data loss.
* Precautions: always install official updates; do not modify system files without technical knowledge. Use authorized service support.

Importance of Following Warnings
Adhering to the above warnings minimizes the risk of bodily injury, equipment failure, and material loss. Ignoring these recommendations may lead to serious health and property hazards. Ensure your safety and that of others by following the indicated precautions. Detailed warnings or safety information about the product can be found in the user manual included with the product or available as a PDF on the manufacturer’s/supplier’s website.