Data recovery from SSD drives (SATA, NVMe, USB)

Data recovery from SSD drives (SATA, NVMe, USB) is a service involving data recovery from devices based on semiconductor memories that do not have moving parts. Depending on the type of damage, we use techniques of both direct reading from NAND memory (older drives with BCH error correction) and using the technological mode. Modern SDD drives have advanced error correction systems as well as encryption at the hardware level, and the only way to recover data is to use the technological mode. We recover data from logically, electronically and mechanically damaged media.

NOTICE: The price applies to drives that can be read in technological mode. If the drive is not supported in technological mode, the pricing follows the NAND memory recovery rates. If you are unsure which data recovery option is possible for your drive, please contact us in advance.

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Our company has the latest solutions on the market that allow recovery of many models of drives based on Silicon Motion, Phiison, Marvell, Samsung controllers that have been damaged and access to data has been lost and the only option is to access the data in technological mode.

We are also in a data-connected state using the ChipOFF method with access to those used in the case of USB memory sticks or SD/MicroSD cards, when accessing an alternative device via Rusolut VNR, Flash-Extractor or PC3000-Flash.

SDD disks usually fail suddenly, preventing the user from accessing the data. Most often, this is caused by a problem with the controller's internal software or damage to the disk's electronic components. Due to the use of high-density TLC/QLC memory in modern disks, memory cells are also damaged and cannot be corrected by the error correction system built into the disk controller.

The causes of damage can be divided into:
Logical - voltage surges, sudden power disconnection, resulting in damage to the file structure
Logical - accidental deletion or formatting
Physical NAND memories - too many damaged cells making error correction impossible
Physical controller - its failure or firmware error
Electronic - damage to electronic components (resistors, capacitors, transistors, etc.) on the disk PCB
Mechanical - flooding, overheating (due to too high temperature, e.g. fire), cracks or breaks

WHAT SHOULD I DO WHEN I NOTICE THAT DATA HAS BEEN LOSS FROM MY SSD?

STAGE I:

APPLICATION (FREE VERIFICATION AND CONSULTATION)

WHY US?
The main advantage is that we are not intermediaries - the equipment never leaves our company and all data recovery is performed in our laboratory. We are able to recover data from about 90% of device models available on the market.

HOW LONG IT TAKES?

• the standard data recovery time up to 28 days, excluding the time needed for transportation.

NOTE
Despite all efforts made during the analysis process, we do not guarantee the possibility of recovering all of the above-mentioned data - in some cases, some of them may be damaged, overwritten and their interpretation may be impossible.


WHAT DEVICES DO WE USE?
We use the latest extraction methods for repairs using original/licensed software and hardware:

• PC-3000 Portable PRO
• Rusolut Visual NAND Reconstructor (VNR),
• PC-3000 Flash
• Flash-Extractor
• specialized software.

WE INVITE COMMISSIONS AND SERVICES TO COOPERATE - FOR REGULAR CUSTOMERS WE HAVE SPECIAL TERMS OF COOPERATION


FAQ:

Question: How long does data recovery take?

Answer: We try to make the data recovery time as short as possible - the standard time is 28 days, excluding the time to deliver the media to our data lab. We also offer the option of choosing: in the accelerated version, the recovery time is 14 business days and in the Express version, it is 7 days from the moment the shipment reaches our data lab. In the case of the Express/Super Express option, payment is charged for readiness to recover data (skipping the waiting queue) and is not related to the final effect.

Question: How much does it cost to order a courier to pick up the device?

Answer: The cost of ordering a courier is PLN 20.00
 

Distributor:

Multi-COM Sp. z o.o., ul. Krzaklewskiego 31b, 36-100 Kolbuszowa, e-mail: biuro@multi-com.pl, tel. +48172270025

Safety Warnings and Usage Guidelines

Based on the requirements of Regulation (EU) 2023/988 on General Product Safety (GPSR), we present a list of safety warnings. The aim is to protect users from potential hazards resulting from improper use of products/devices.

1. General Safety Measures

* Use the device only in accordance with its intended purpose and the manufacturer's instructions.
* Before first use, read the user manual carefully.

Hazards for children:
* Keep the product/device out of reach of children. Children are unable to assess existing risks.

2. Mechanical Hazards

* Check that all components are properly assembled before operating the device.
* Avoid using tools that may damage the product or contribute to its damage. Do not modify the product: do not open/disassemble it!

3. Electrical Hazards
* Connect only to a socket with the appropriate voltage, in accordance with the manufacturer’s requirements.
* Improper handling of products powered by mains voltage may result in fatal electric shock! If the product and/or the connection cable are damaged, do not touch them; there is a risk of fatal electric shock! Never use the device if the power cord is damaged, frayed, or cut. Avoid touching the power cord or plug with wet hands.
* Product with a separate power supply: before connecting the device to a plug-in or external power supply, ensure that the voltage, polarity (plus/+ and minus/-), and plug dimensions (e.g., inner/outer diameter) match the device.
* Product with a mains plug: the power outlet used for connection must be located near the product and easily accessible. Always unplug the power cord by pulling the plug, not the cable.
* Product with a power cord: the power cable must not be pinched, bent, or damaged by sharp edges. Do not place any objects on the power cord or step on it. The cable should always be arranged carefully to prevent tripping.
* Product intended for soldering: use only appropriate electronic solder and an electronic soldering iron. The soldering process should be performed quickly to avoid overheating and possible damage to the product.

4. Usage Precautions

* Place the product on a stable, flat surface to prevent it from tipping over.
* Always maintain sufficient space around the device (as recommended by the manufacturer) to ensure proper ventilation.
* The operation of certain products (e.g., machines or tools) requires the use of personal protective equipment to minimize health or other risks. This includes, for example, suitable hearing protection, an appropriate respirator/dust mask, or safety goggles, as well as proper gloves, safety footwear, and clothing.

5. Maintenance and Cleaning
* Before performing maintenance or cleaning, read the product’s user manual.
* Improper cleaning agents may not only damage the product but also cause other hazards — follow the manufacturer’s guidelines.

6. User Warnings
* Elderly persons or individuals with limited mobility should exercise particular caution when operating the product and, if necessary, seek assistance from another person.
* If the device operates abnormally (e.g., emits smoke, overheats, or produces unusual sounds), immediately switch it off, disconnect it from power, and contact authorized service.
* Store the product in a dry and cool place to prevent mechanical and electrical damage.

7. Disposal
* All electrical and electronic equipment placed on the European market must be properly disposed of. This means that, at the end of its service life, the device must be disposed of separately from unsorted household waste.

8. Importance of Following the Warnings
Following the above warnings minimizes the risk of personal injury, device malfunction, and material losses. Ignoring these recommendations may lead to serious health and material hazards. Protect yourself and your loved ones by following the indicated safety measures. Detailed warnings or product safety information are available in the user manual supplied with the product or in PDF format on the manufacturer’s/supplier’s website.